We want you to love your purchase. If you're not completely satisfied, you may request a return under the following conditions:
Returns are accepted within 30 days of delivery
Items must be unused, unwashed, and in original condition
All original packaging must be included
We do not accept returns for:
Used or damaged items (not due to our error)
Items returned after 30 days
Final sale or clearance items
We currently do not offer direct exchanges.
If you need a different item, please place a new order and request a return for the original product.
Once your return is received and inspected:
Refunds will be issued to your original payment method
Processing time: 5–10 business days
Original shipping fees are non-refundable
Customers are responsible for return shipping costs
We recommend using a trackable shipping service
We are not responsible for lost return packages
If your item arrives damaged or defective:
Contact us within 48 hours of delivery
Provide photos or videos as proof
We will offer a free replacement or full refund
To initiate a return, please contact us:
Email: support@suncoveco.com
Include your order number + reason for return
Contact us anytime at
support@suncoveco.com — we’re here to help.
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